You cannot cancel an invoice that is in a 'Partially paid' status. However, you can issue a credit note for that transaction to bring the remaining (outstanding) balance to zero.
Go to 'Billing' > 'Sent Invoices' > Select the student with a partially paid status. Click on the invoice number > 'Issue Credit Note' > Enter the amount and submit.
After the credit note is submitted, the credit note will show up at the bottom of the invoice.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article